All case studies

Every case study, across every industry we work in.

Case studies

Chase Real Estate
4 min read

Chase Real Estate

Real estate investment

Warm foreclosure leads were going cold before a human could call back.

Every lead gets a reply within 60 seconds, day or night

Real EstateSMS
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The Santos Group
3 min read

The Santos Group

Residential real estate

A two-agent team couldn't answer every call, text and email, until an AI front desk started catching all of them.

No call, text or email goes unanswered, even outside office hours

Real EstateVoiceSMSEmail
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Health Plans of North Carolina
4 min read

Health Plans of North Carolina

Health insurance

A broken chatbot meant every website inquiry about plans went nowhere.

Every website inquiry is captured, so zero leads fall through

HealthVoiceSMSChat
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Reprime Group
3 min read

Reprime Group

Real estate

Outbound email worked until prospects replied. Then every answer waited on someone having time to write it.

No reply sits in an inbox waiting for someone to get to it

Real EstateEmail
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Dr. Kevin's Wellness
3 min read

Dr. Kevin's Wellness

Holistic wellness clinic

Ad leads filled out the form at all hours and cooled off before staff could call back.

Every new patient lead gets a call within a minute, day or night

HealthVoiceSMS
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3 min read

Destiny Hospice

Hospice care

Families reach out at hard moments, often to more than one hospice. Calls that rang out and inquiries that waited went elsewhere.

No family's call goes unanswered, including nights and weekends

HealthVoice
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ChartRequest
3 min read

ChartRequest

Medical records

Open balances on records requests meant hours of manual calls, with the answers stuck in people's notes.

Open requests get called without tying up the team's day

HealthVoice
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InHouse Adjusting
3 min read

InHouse Adjusting

Property insurance inspections

Inspection calls kept the line busy, and every other kind of call landed on the same staff.

No caller waits in a hold queue to book an inspection

InsuranceVoiceEmail
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Knight Law Group
4 min read

Knight Law Group

Lemon law

Calls, ad leads and Instagram DMs all needed fast, careful replies, then several follow-ups before a client signed.

Every call, ad lead and DM gets a reply, day or night

LegalVoiceDMs
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Market Disruptors
3 min read

Market Disruptors

Coaching and webinars

Webinar sign-ups kept coming in, but no-shows and follow-ups slipped through when done by hand.

Every registrant hears back in seconds

CoachingSMSVoice
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Spark Tech Works
2 min read

Spark Tech Works

IT support

Support calls came in at all hours, and each one had to be sorted by urgency before an engineer could help.

Callers reach the right engineer without being bounced around

Through HeroFlowTechVoice
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No Better Balance
3 min read

No Better Balance

White-label fulfillment

An agency that sells AI to its own clients. We build it, connect it and keep it running under their brand.

The agency takes on more clients without hiring an in-house tech team

Clients: IVme Wellness + Aesthetics

AgenciesVoiceSMS
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HeroFlow
3 min read

HeroFlow

White-label fulfillment

An agency that sells AI to its own clients. We build it, connect it and keep it running under their brand.

The agency takes on more clients without hiring an in-house tech team

Clients: Pretty Girls Get Waxed, Spark Tech Works, Spina Bride, Morris County Surrogate's Court

AgenciesVoiceSMS
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AppoinText Ai
2 min read

AppoinText Ai

White-label AI SMS

An agency that sells AI SMS appointment setters to coaches. We build the text agents behind it and keep them running under their brand.

AppoinText takes on new clients without building an engineering team of its own

AgenciesSMS
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Pretty Girls Get Waxed
2 min read

Pretty Girls Get Waxed

Waxing studio

A busy waxing studio where clients cancel and reschedule all day, each change checked against a full live calendar.

Answers calls from clients who need to cancel or move an appointment

Through HeroFlowBeauty and retailVoice
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Spina Bride
2 min read

Spina Bride

Bridal boutique

Brides calling to ask about gowns and appointments needed an answer right away, and a person when it mattered.

Every call gets answered right away instead of ringing out

Through HeroFlowBeauty and retailVoice
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Keyline Home Care
3 min read

Keyline Home Care

Home care

Clients, family caregivers and staff all called the same line, with everything from new intakes to problems that couldn't wait.

Every call gets answered, and every request leaves a ticket the team can track

HealthVoice
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IVme Wellness + Aesthetics
2 min read

IVme Wellness + Aesthetics

IV therapy and aesthetics

New patient calls needed an answer right away, before the caller tried the next clinic.

New patient calls get answered right away instead of ringing out

Through No Better BalanceHealthVoice
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