What IVme Wellness + Aesthetics was up against
IVme had the same problem every lead-driven business has: speed to lead. People asking about treatments often call more than one clinic, and a call that was not answered right away could go to whoever picked up first.
What InstantReply.ai built
Through No Better Balance, InstantReply.ai built an inbound AI voice agent that answers IVme's calls the moment they come in, delivered under No Better Balance's brand.
Answers every inbound call the moment it comes in
Delivered under No Better Balance's brand, with InstantReply.ai keeping it running
- Comes inPatient calls
- AI employeeAI voice agent
- OutcomeAnswered right away
- Lands inClinic team
What changed
New patient calls get answered right away instead of ringing out
More case studies
A broken chatbot meant every website inquiry about plans went nowhere.
Ad leads filled out the form at all hours and cooled off before staff could call back.
Families reach out at hard moments, often to more than one hospice. Calls that rang out and inquiries that waited went elsewhere.
Open balances on records requests meant hours of manual calls, with the answers stuck in people's notes.
Clients, family caregivers and staff all called the same line, with everything from new intakes to problems that couldn't wait.
Want results like this?
Hear the AI answer a lead the way it would for your business, then decide.
Hear it answer