It replies to every chat in seconds, sends the docs they ask for, qualifies the lead, and books the call.
The AI WhatsApp agent lives inside your WhatsApp Business number and answers the moment a message arrives. It holds a real conversation, sends the brochures, quotes, and links people ask for, qualifies them, and books them onto your calendar. Your customers get an instant reply on the app they never close, and you get booked appointments.
A lead messages your WhatsApp Business number or taps a click-to-chat ad.
The agent replies instantly, shares what they need, and qualifies them.
The lead is booked onto your calendar and synced to your CRM.
This is for you if most of your customers prefer WhatsApp over calls or email.
This is for you if you run click-to-WhatsApp ads and cannot reply fast enough.
This is for you if chats pile up unanswered after hours.
WhatsApp is not just text with a different icon. It carries images, PDFs, voice notes and location, which makes it the natural channel for anything a customer needs to see before they commit: a brochure, a price list, a photo of the part you are quoting for, a map to the clinic.
It is also a channel customers already live in, with read receipts and a conversation history that persists. A thread from three months ago is still there when the same customer comes back, which changes what a follow-up can reasonably reference.
For businesses serving customers outside the US, or communities inside it where WhatsApp is the default, it is often the only channel where an unknown number gets a reply at all.
WhatsApp is the hardest channel to get approved on, and this is the part worth understanding before you compare prices. Meta restricts who is allowed to send, how they send, and what they are allowed to say. Business verification, sender approval, and template review all sit between you and your first message.
That process is handled as part of the build rather than handed to you as a checklist. It is also why WhatsApp carries a higher setup fee than the other channels: the work is real, it happens before anything goes live, and it is the reason most businesses that try to self-serve this give up partway through.
Message templates for business-initiated conversations are written and submitted for approval as part of the same process, so the agent can open a conversation rather than only respond to one.
It answers on arrival, at any hour, in the customer's language. Enquiries are qualified conversationally, documents and images are sent where they help, and bookings are offered from live calendar availability rather than promised in a follow-up.
Cancellations and rescheduling are handled in the same thread, which is where most of the day-to-day admin actually lives. A customer who needs to move an appointment does it by replying, not by calling during opening hours.
Everything syncs to your CRM with the conversation attached. GoHighLevel is connected as part of the standard build; other CRMs are available as an add-on.
WhatsApp is priced as its own channel and can be bundled with SMS and voice at a discount, since the underlying configuration of your business is shared across them. Every combination and its price is published on the pricing page.
The setup fee covers the build, the Meta verification and sender approval, the integration, your analytics dashboard, and going live. There is nothing else to pay in month one, and no usage or maintenance charges on top.
Human handoff routes every conversation into Slack and email so your team can watch and step in, and message approval holds outbound messages for approval first. Engagements are month to month with thirty days notice.
In most cases yes, provided it is not already registered to a personal WhatsApp account. Migrating a number is part of the setup work; where it is not possible, a new number is included in the build.
It varies with how complete your business documentation is, and it is the step that determines the launch date rather than the technical build. We handle the submission and chase it; what we cannot do is promise Meta's timeline.
Both, within Meta's rules. Business-initiated messages require pre-approved templates, which are written and submitted as part of the build.
Yes. Sending documents and images in the thread is one of the main reasons to use WhatsApp rather than SMS for enquiries that need something shown before they progress.
Yes. The agent detects the language of the incoming message and replies in it, which matters more on WhatsApp than on any other channel given who uses it.
Meet your customers on the app they already live in, with a reply that never keeps them waiting.