A conversation like the ones it handles every day
Illustration based on the live system.
What InHouse Adjusting was up against
InHouse Adjusting gets a steady stream of calls about property inspections for insurance claims. Many callers want to schedule. Others ask about claims, documents or payments. Staff were spending their day sorting calls instead of doing the work.
What InstantReply.ai built
InstantReply.ai put an AI voice agent on the inspection scheduling line. It books inspections, takes messages for everything else and emails each one to the right person with a clear subject line. Questions about roof access or damage get noted for the field team, never guessed.
Answers every call on the inspection scheduling line
Books the inspection and reads the details back to confirm
Takes claim, document and payment questions and emails the right team member
Notes property and access questions for the field team instead of guessing
Logs call notes to JobNimbus
- Comes inScheduling line
- AI employeeAI voice agent
- OutcomeInspection booked
- Lands inJobNimbus
What changed
No caller waits in a hold queue to book an inspection
Every non-inspection call reaches the right person with the details written up
Staff spend their time on inspections and claims instead of sorting calls
Want results like this?
Hear the AI answer a lead the way it would for your business, then decide.
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