Privacy Policy

1. Introduction

At InstantReply.ai, we take your privacy seriously. This policy describes how we collect, use, and protect your data when you use our AI workforce services.

2. Data We Collect

We collect lead information provided through our forms, conversational data processed by our AI agents (SMS and Voice), and basic usage metrics to improve our neural models.

• Contact Information (Name, Email, Phone)
• Communication Logs (SMS metadata, transcriptions of AI calls)
• Technical Data (IP addresses, browser types)

3. Data Ownership & Usage

Your leads are exclusively yours. We do not use your lead data for our own marketing purposes, nor do we sell or share it with third parties for their independent use.

Conversations handled by our AI are processed strictly to fulfill your sales conversion requests. All lead information and communication history remain your sole property and are stored solely for your business operational needs.

4. Security

We implement industry-standard encryption for data at rest and in transit. Access to your CRM integrations is handled via secure API protocols.

5. Contact Us

For any privacy concerns or questions, please reach out to us at info@instantreply.ai.