InstantReply answers every call and text, asks the questions your team would ask, and books the work into your calendar. Pick your industry to see how it handles your calls.
InstantReply at a glance
An AI receptionist for home services, built for trades where the person doing the work cannot also answer the phone. It triages emergencies, books the job, and texts back every missed call.
For teams where every inquiry needs the right questions asked before anyone gets involved. It qualifies the caller, books the consultation or appointment, and puts the details in the system you already use.
Not sure which fits your team? We'll work it out on the demo.
An industry-specific answering service is only as good as the questions it asks and the rules it follows. Here is what the agent asks, what it sends to your team right away, and where the booking lands.
| Industry | Questions it asks | Sent to your team right away | Where bookings land |
|---|---|---|---|
| HVAC & Home Services | What has failed, whether it is an emergency, the address, and the equipment. | Real no-heat and no-cool emergencies are placed on the schedule right away. | GoHighLevel; Jobber or Housecall Pro as an add-on. |
| Plumbing | What has failed, whether water is still running, one fixture or the whole house, and the address. | Burst pipes and active leaks go to your on-call plumber. | GoHighLevel; Jobber or Housecall Pro as an add-on. |
| Electrical | Part or all of the property out, any burning smell or sparking, the address, and residential or commercial. | Anything that sounds dangerous goes to your on-call electrician. | GoHighLevel; Jobber or Housecall Pro as an add-on. |
| Roofing | What happened to the roof, when, whether water is getting in, the address, and whether a claim is open. | Active leaks go to your on-call crew. | GoHighLevel; Jobber or Housecall Pro as an add-on. |
| Pest Control | The pest, where it is showing up, how long it has been going on, and the property details. | Urgent pests take the first open slot; safety questions go to your licensed technicians. | GoHighLevel; Jobber or Housecall Pro as an add-on. |
| Solar | Home ownership, roof, electricity bill, and location. | Tax credit, financing, and pricing questions go to a consultant. | GoHighLevel. |
| Real Estate | Budget, timeline, and pre-approval status. | High-value leads go to the right agent on your team. | Follow Up Boss, kvCORE, HubSpot, Salesforce, Calendly, Cal.com, or GoHighLevel. |
| Insurance | The pre-underwriting questions needed to quote. | Urgent claims go to the right department. | Salesforce, AMS360, or EZlynx. |
| Legal & Law Firms | Case type, dates, and the details your intake criteria need. | Qualified cases go to your CRM for a conflict check; others are filtered before attorney time. | Clio or MyCase. |
| Healthcare & Medical Clinics | The appointment needed and preliminary health information. | Urgent symptoms are redirected to immediate care; refill requests go to the clinical team. | Your practice calendar and scheduling tools. |
Whatever your industry, the AI answering service underneath works the same way. See how it compares with a human receptionist, or how speed to lead works.
Still have a question? Ask it on a 30-minute demo, and we'll answer it with your setup in mind.
Any business where the person who does the work cannot also answer the phone, or where every inquiry needs qualifying before it reaches a person. We build for home services (HVAC, plumbing, electrical, roofing, pest control, solar) and for real estate, insurance, legal, and healthcare teams.
The core is the same: it answers, qualifies, books, and follows up. What changes is the questions it asks, what it treats as urgent, who it hands calls to, and where the booking lands. Those are set from your rules during the build, not from a generic script.
It answers them and routes them using the rules you set, so a burst pipe or an active roof leak reaches your on-call person with the details already collected. It never gives safety, medical, or legal advice; those answers come from your team.
GoHighLevel is connected as part of the standard build. Home service teams can add Jobber or Housecall Pro; real estate teams use Follow Up Boss, kvCORE, HubSpot, Salesforce, Calendly, or Cal.com; insurance agencies use Salesforce, AMS360, or EZlynx; and law firms use Clio or MyCase.
You are live in 5 days. We build the agent around your industry and your rules, connect it to your software, and forward your line, and you keep your existing phone numbers.
If your team loses business to missed calls and slow replies, we can build it for you. We'll show you how on the demo.