An AI texting agent that replies and follows up for you

A new lead who has just submitted a form does not usually answer an unknown number. They screen it, and the call becomes a voicemail nobody returns. A text arrives differently: it sits on the lock screen, it can be read in a meeting, and it can be answered whenever the person is free without them having to commit to a conversation.

That changes what the first touch is for. Instead of trying to win a live conversation from a cold start, the first message opens a thread. The agent replies within seconds of the form submission, references what the lead actually enquired about, and asks one question rather than five.

From there it holds the thread as long as it takes. Someone who replies four hours later, or the next morning, picks up exactly where they left off rather than getting a generic drip sequence that ignores what they already said.

Most manual follow-up stops after two attempts, usually because it is somebody's third priority on a busy day. The agent keeps going on a schedule you set, spacing messages so the thread stays useful rather than becoming pressure.

It also handles the awkward middle of the funnel: the lead who says they are busy this week, the one who asks for pricing and then goes quiet, the one who books and then needs to move the appointment. Rescheduling and cancellations are part of the standard build, so a lead who cannot make Tuesday does not silently disappear.

Existing lists work the same way. A CRM full of leads nobody has touched in months can be worked through conversationally rather than blasted, with replies routed back into the same qualification flow.

Every unanswered call can trigger an immediate text back, so a ring that would have ended in voicemail becomes a thread instead. In practice this is the single highest-yield automation for businesses whose customers call rather than fill in forms.

The message is not a generic apology. It names your business, acknowledges the missed call, and asks a question specific enough that replying is easier than dialling the next company on the search results page.

Business texting in the US requires A2P 10DLC registration, and it is the step that most often holds up a launch. Registration is part of the standard build, along with your phone number and the analytics dashboard.

Consent is collected before the agent messages anyone, and opt-outs are honoured automatically. If you want tighter control than that, message approval holds every outbound message until someone on your team approves it, and human handoff routes each conversation to Slack and email so a person can read the thread and take over at any point.

Engagements are month to month with thirty days notice. Pricing for SMS on its own, and bundled with voice or WhatsApp, is published in full on the pricing page.